Return and Refund Policy

We want you and your furry friend to love our products! If you’re not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

Return and Exchange Conditions

  1. Items must be unused, in their original condition, and with all packaging intact.

  2. Return or exchange requests must be made within 7 days of receiving the product.

  3. Free returns or exchanges are available for quality issues not caused by human damage.

Refund Process

  1. Contact our support team with your order details.

  2. Once approved, we will provide return instructions.

  3. Refunds will be processed within 3–5 business days after we receive and inspect the returned item.

Important Notes

  • Sale and custom items are not eligible for returns or exchanges.

  • Personalized or used items cannot be returned.

  • Shipping fees are non-refundable unless the item has a quality defect.

Thank you for your support! Feel free to reach out if you have any questions!